Legal Information

Privacy Policy

Welcome to FileConvertGo. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and file processing services.

Information We Collect

We collect minimal information necessary to provide our services:

• Files you upload: Temporarily stored for processing and automatically deleted.
• Contact form submissions: Name, email, and message you provide.
• Anonymous usage data: Non-personal data such as pages visited and feature usage.

How We Use Your Information

• To process your file conversion and optimization requests
• To respond to your inquiries and support requests
• To improve our services based on usage patterns

Data Retention

Uploaded files are automatically deleted from our servers within 2 hours of processing. We do not retain, access, or share your files beyond what is necessary to complete your request.

Cookies

We use only essential cookies required for site functionality, such as session management and CSRF protection. We do not use tracking or advertising cookies.

Third-Party Services

We do not sell, trade, or transfer your information to third parties. We do not use third-party analytics or advertising services.

Security

All file transfers are encrypted using TLS/SSL. We implement industry-standard security measures to protect your data during transmission and processing.

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Terms of Service

By accessing and using FileConvertGo, you agree to be bound by these Terms of Service.

Use of Service

• You may use our services for lawful purposes only
• You agree not to upload illegal, harmful, or malicious content
• We reserve the right to refuse service to any user

Intellectual Property

You retain all rights to your files. We do not claim ownership of any content you process through our service.

Limitation of Liability

Our services are provided "as is" without warranty. We are not liable for any damages arising from the use or inability to use our services.

Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We reserve the right to modify or discontinue services at any time.

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Disclaimer

FileConvertGo provides file processing tools for general informational and processing purposes. While we strive for accuracy and quality in our conversions, we make no guarantees regarding the output quality, format compatibility, or suitability for any specific purpose.

Users are responsible for verifying the integrity of processed files. We recommend keeping backups of original files.