Disclaimer

1. General Disclaimer

The information and services provided by FileConvertGo are offered on an "as is" and "as available" basis without any warranties or representations, either express or implied. We make no guarantees regarding the accuracy, reliability, or completeness of the Service.

2. File Processing Accuracy

While we strive to provide high-quality file processing, results may vary. Specifically:

  • Image Compression: Some quality loss is inherent in lossy compression. We do not guarantee that compressed images will be visually identical to originals.
  • Format Conversion: Converting between formats may result in differences in color, resolution, transparency, or other visual attributes.
  • PDF to DOCX: Complex layouts, tables, embedded fonts, and graphics may not convert perfectly. Always review converted documents.
  • DOCX to PDF: Font substitution and minor layout shifts may occur depending on the document's complexity.
  • PDF Merging/Splitting: Page order and content integrity are maintained to the best of our ability, but complex PDF structures may behave unexpectedly.

3. Data Loss Risk

While we implement safeguards to prevent data loss during processing, we strongly recommend that you:

  • Maintain backup copies of all important files before uploading
  • Do not use the Service as your only means of file storage
  • Verify that processed output meets your requirements before deleting originals

We are not responsible for any data loss, file corruption, or unintended modifications to your files.

4. File Security

Although we implement industry-standard security measures including HTTPS encryption, isolated storage, and automatic file deletion:

  • No system is completely immune to security risks
  • We recommend against uploading highly sensitive, classified, or confidential files
  • You are solely responsible for the sensitivity of files you choose to upload

5. Third-Party Dependencies

Our Service relies on server-side tools and libraries (PHP GD, Python Pillow, LibreOffice, Ghostscript, etc.) for file processing. Results may vary depending on the installed versions and configuration of these tools. We do not guarantee identical results across different server configurations.

6. Availability

We do not guarantee uninterrupted or error-free availability of the Service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any downtime or service interruptions.

7. Limitation of Liability

To the fullest extent permitted by applicable law, FileConvertGo, its owners, operators, and affiliates shall not be liable for:

  • Any direct, indirect, incidental, special, or consequential damages
  • Loss of profits, data, business opportunities, or goodwill
  • Any damages arising from the use or inability to use the Service
  • Any damages arising from errors, omissions, or inaccuracies in the Service

8. External Links

The Service may contain links to external websites. We are not responsible for the content, privacy practices, or accuracy of any third-party sites. Inclusion of any link does not imply endorsement.

9. Governing Law

These disclaimers shall be governed by and construed in accordance with applicable laws. Any disputes arising from the use of the Service shall be resolved in accordance with the jurisdiction where the Service operates.

10. Changes to This Disclaimer

We reserve the right to update this Disclaimer at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Service after changes are posted constitutes acceptance of the updated Disclaimer.

11. Contact

If you have questions about this Disclaimer, please contact us.